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RETURNS

If you're not completely satisfied with your purchase, we’ll gladly offer you an exchange or refund of the merchandise price within 30 days of receipt of product. In order to return your merchandise you must email us at hello@giftedandpresent.com for an RA number.  Merchandise sent without an RA number will not be processed and will be returned to the customer.  Please note that return shipping charges are non-refundable, unless the item received is incorrect or damaged. In that case, we will provide you with a return shipping label and expedite your replacement order.  

All returned merchandise must be unused and in the original packaging. 

Returns are refunded in the original payment form, less shipping and handling. Returns sent via USPS that arrive with postage due will be returned to sender. Please note that "sale" items are not returnable or exchangeable except for manufacturing defect. 

After 30 days, Gifted & Present cannot accept returns or exchanges for any reason other than manufacturing defects.

All custom gifts and gift certificates are final sale.